Privacy Policy

At Splash Pool Plastering & Custom Pools (“Company,” “we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, use our services, or interact with us. By accessing our website or using our services, you agree to the terms outlined in this policy.

1. Information We Collect

A. Information You Provide to Us
We collect information that you voluntarily provide when you:

  • Contact us via phone, email, or website forms.
  • Request a quote or schedule a consultation.
  • Purchase our services or products.

This information may include:

  • Name
  • Contact details (email, phone number, address)
  • Project details or preferences

B. Automatically Collected Information
When you visit our website, we may automatically collect certain data, such as:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent on our website

C. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your browsing experience and collect analytics about website usage. You can manage or disable cookies through your browser settings.

2. How We Use Your Information

We use the information we collect to:

  • Provide, deliver, and improve our services.
  • Respond to your inquiries and provide customer support.
  • Process payments and manage project contracts.
  • Send updates, promotions, or notifications (with your consent).
  • Analyze website performance and improve user experience.

3. Sharing Your Information

We do not sell your personal information to third parties. However, we may share your data in the following situations:

  • Service Providers: With trusted third parties who help us deliver services, such as payment processors or subcontractors.
  • Legal Requirements: If required by law or in response to valid legal requests.
  • Business Transfers: In connection with a business merger, acquisition, or sale of assets.

4. Data Security

We implement industry-standard measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of online data transmission is entirely secure, and we cannot guarantee absolute security.

5. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to the data we hold about you.
  • Correction: Request corrections to inaccurate or incomplete information.
  • Deletion: Request that we delete your personal information, subject to legal obligations.
  • Opt-Out: Unsubscribe from marketing communications or withdraw consent for data collection where applicable.

To exercise your rights, contact us using the details below.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any personal information.

7. Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting to our website. We encourage you to review this page periodically for updates.

9. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
📧 Email: info@splashpoolplastering.com
📞 Phone: (818) 270-7227
📍 Address: Sylmar, CA 91342

Thank you for trusting Splash Pool Plastering & Custom Pools. Your privacy is our priority.